Returns & Exchanges

At LMS Shoes, we want you to step out in confidence, which is why we offer a 30-day window for returns or exchanges on all unworn footwear in original packaging. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute ease.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Shoes

Place the unworn shoes in their original box and secure them inside a shipping mailer to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Receive Refund or Exchange

Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new pair within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing